AI, Big data, Automation,
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We Need To Talk More About Vision and General AII have written before that the AI industry's own PR is hurting the industry. We need to really start talking about the vision for AI. There is too much talk about the challenges like privacy how we manage the shift in jobs that will happen and not enough about the positive effects. In short, there really isn't a vision that is being shared and no chief evangelist for the industry so the most reasonable, well informed voices are not getting through. The jobs topic is bad enough, we can't just say that tens of millions of jobs will be destroyed and not map out a vision for the future. But this talk about artificial intelligence spawning the Singularity and it killing us really needs to stop. Most current "AI" related technologies including machine learning, speech, facial and image recognition, virtual assistants, decision management, etc. really have nothing to do with general intelligence anyway. People need to understand that correlating most commercial AI products with Skynet isn't any more accurate than Tron is a reflection of how computers work. Of course, we need safeguards. But most AI tends to be more like innocent children not Cylons. These technologies will be tools in our most critical systems and processes, touching everything from food and medicine to transportation and defense so we need to be careful, the same with any automation related technology. But we cannot permit the image of evil intent to go unchallenged because prejudice is a tool used by those who want to do nefarious things.
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AuthorMichael Zammuto is the CEO of Completed.com and Cloud Commerce and a strategic adviser to several startups. Mike's background is in SaaS services, B2C sites and B2B firms and has worked extensively in online reputation, digital marketing and branding. Archives
October 2019
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